Welcome to Hawtkeys! By using our website (hawtkeys.com) and making a purchase, you agree to the following terms and conditions. Please read them carefully.

1. Returns and Refunds

• Faulty Products: Returns are eligible only if you receive a faulty product and make a return request within 24-48 hours of delivery.
• Customized Products: We do not accept returns for customized products under any circumstances.
• Return Period: No returns are accepted beyond the 48-hour return window.
• Return Shipping: The company will bear the shipping cost for returns of faulty items only.

2. Payments

• We accept payments in INR or USD.

3. Product Usage and Warranty

• Our products are designed for regular use. Any damage from improper handling, modifications, or non-standard usage is not covered by our return policy.

4. Intellectual Property

• All content, images, and product designs on hawtkeys.com are owned by Hawtkeys and cannot be reproduced without permission.

5. Changes to Terms

• We reserve the right to update these terms as needed. Any changes will be posted on this page.

6. Contact Us

For questions or concerns, please reach out to us at hello[at]hawtkeys.com.